The fastest, most efficient way to track down your American Home product is to contact us via the Contact Us form and provide your purchase order number and/or tracking number.
This product is currently out of stock but an order can still be placed on backorder. This will provide you with priority shipping and guarantees stock once an item comes back in.
Use the form in the Contact Us section of our website to get more information about any American Home product. Provide us with as much detail about the product as possible (name of product, SKU#, color), along with your specific question and a American Home customer service representative will get back to you shortly with the information you need.
Products that are returned after they have been shipped out require a 25% restocking fee. Some items will also require you to pay the shipping costs back to us.
We do not offer exchanges, all returns will incur a 25% restocking fee. please contact our customer service team
To enquire about a damaged product please email our customer service team at
We do not have an extended warranty program, however we do understand that on occasion certain special circumstances call for further consideration. To contact American Home regarding exchanging an item after the return policy has expired, please email our customer service team at Provide us with complete details on your purchase and the specific reason you are requesting an return. All inquiries will be handled on a case by case basis. We cannot honor all replacement requests after the return policy has expired.
We do not offer an extended warranty on American Home products. If you have a special circumstance pertaining to a American Home product that you would like to contact us about please use the form in the Contact Us section of our website and provide us with complete details on your purchase and the specific reason for your inquiry.
If there was an error made with the American Home product delivered to you please contact us immediately. American Home products typically have a (2) day exchange policy. Therefore, you need to thoroughly inspect your product as soon as it is delivered to ensure that any issues can be quickly resolved. Contact us directly to learn more about the terms and conditions of the exchange policy.
To get replacement parts for your American Home product please contact us. Provide us with as much information as possible regarding the SKU number, size, color and any other pertinent information about this product. Please note that most replacement part requests need to be made directly and within the specified time period and conditions of their exchange policy.
We do not sell replacement parts for our products.
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